‘Conversational AI’ refers to the use of messaging apps, speech-based assistants and chatbots to automate communication and simulate conversations to create personalized customer experiences at scale.

Both the terms ‘Chatbot’ and ‘Conversational AI’ have the same meaning. ‘Conversational AI’, however, is more inclusive of all the technology that falls under the bot umbrella like voice bots and voice + text assistants, whereas ‘chatbots’ have a more limited ‘text-only’ connotation.

Businesses can use ‘Conversational AI’ to automate customer-facing touchpoints everywhere – on social media platforms like Facebook & Twitter, on their website, their app or even on voice assistants like Alexa & Google Home.

NVIDIA’s ‘Conversational AI’ becomes the first platform to train one of the most advanced AI language models – BERT, within an hour and complete AI inference in just over 2 milliseconds. This trailblazing level of performance makes it possible for developers to leverage state-of-the-art language understanding for large-scale applications they can make accessible to hundreds of millions of consumers globally.

The world of AI has just taken a major step forward… thanks to #NVIDIA !

Click on link to read the NVIDIA article for more details.

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